I always quote prices with a +tax or +gst/hst or something to that effect. It's like godaddy not always revealing upfront the renewal prices. No one wants a hidden cost revealed after they agreed to a price.
For the sake of an extra $300 or so, I don’t guess they wanted it bad enough.
Me personally, if I’m going to spend $2500 for a name, paying the extra for HST wouldn’t be an issue for me….. But maybe they didn’t like the fact that you were not up front about it. Different strokes for different folks I guess.
That's very true. I'm just guessing that $2500 was pushing their limits as it was, and the HST was just the straw that broke the camel's back... Then again, who knows, maybe they'll come around and eventually pay it.