Who else has tried and is leaving Atom.com? (1.Viewing)

MapleDotsMapleDots is verified member.

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➡️ I’ve talked about this for some time, but yesterday I finally ended my experiment with ATOM (@squadhelp).

I asked them to remove all my names. They have a 30-day lock-in, but then all of my 500+ Premiums will be removed and transferred to Afternic. With Afternic I have complete freedom of pricing, half commission rate, dedicated account manager to help me, fast-transfer system, etc. I know some people appear to have lots of success at ATOM, but that has not been my experience. I know a lot of others (with decent names) are also considering leaving/left/stopped submitting. This is not me being negative or giving-up, but this is business and the main data (sales and enquiries) tell me it is time to try something else. I have been transparent on my journey with ATOM, so I wanted to continue with my rationale and overall experience. This thread will walk through it.
 
Greetings: I tried to follow the link to the posting on X.com, but it says the post was removed. I am considering removing my 700 domains from Atom as I am not happy with the very buggy interface, the complicated listing procedure, and most importantly, the lack of results after one year. Is the post with your experience available anywhere? Kind regards.
 
Hello Elizabeth, welcome aboard.

Yes it appears the ORIGINAL poster has deleted that X post but whenever I suspect that may happen I quote or take a screenshot so you can still tell what the post was about.

As you can see you are not alone, Atom is overly complex and even the recent announcement of simplified landers does not address the complex listing procedure.



I tried them on a half dozen domains and thought similar, it just seemed kind of overwhelming.


I have to say SAW and DomainEasy have very straight forward listing procedures but DomainEasy probably makes it the easiest with the upload and download of the listings via CSV. In fact I maintain my list of domains there simply because I can edit the list and re-upload or re-download which also allows me to make changes via CamelCase.

So welcome aboard, it's nice to see you here.
 
I find Atom's Dashboard has a lot of features but none work that well / are clunky / or just not updating.

I have had no issues with support I have an issue and it is dealt with or at least able to work through options with support. I have sold 2 domain with buy now and for me they were they highest pays I have had and everything went seamlessly and money was paid out in crypto right into my wallet.

I don't think I have ever heard a domainer love or stick with a platform for more than a few years, either the platform it bought out or their services dwindle probably because they are not making enough money to keep up with all the bells and whistles of their platform.

I don't have enough quality domains to really have much of an opinion except I hate Godaddy and anything associated with them.

I liked Efty and Dan, but with my limited domain portfolio it's hard to judge the quality of each provider being that most mediocre domains could take up10 years to sell if your waiting for inbound enquiries.

I would like to see how people are Liking SAW and DomainEasy
 
Thank you for the warm welcome, Maple Dots. I had 500 of my 1000-domain portfolio listed at Atom for a year. Not one sale or inquiry. (Via Sedo, Afternic, Dan, Efty, Godaddy I usually get 2-7 per year). Just some of the problems with Atom:

-Atom charges $1 USD per domain just to request that a name be in the "Premium" category. Once you get a name in the Premium category it does get a decent amount of trafic, but they control how much you can ask for it. I regret doing that, as now some of my super-premium names "MJOK . com" will show a lower price history.
-They only allow you to put "Make Offer" on 10% or less of your Premium listings
-AI categorization suggestions are terrible/incorrect
-The dashboard/interface to set up each domain is clunky, the drop downs are erratic (they jump around when trying to select) and if you do not complete all the details, your listing is categorized as "below average."
-The "search" (inside my portfolio) not working properly. I wasted a lot of time not finding domains I KNEW I had in there.
-Domains that are "real word" names ("AirTaxiHub") being auto-categorized as "made-up words"
-Domain expiration dates not updating when renewed (again, wasting my time as I have to double check at my registrars)
-Domain renewal dates showing the wrong date entirely
-Overly complex processes for listing, promoting, wholesaling, auction - in general
-Forced pluralization in the whitemarket listing, making my company name appear as "Web income pros's." They will not camel case it properly. When I pointed that out, the "fix" Atom suggested was that I change my (20-year old) company name. :rolleyes:
WIP atom.png


The only high marks I give them is that their support staff is fast, personable, and professional. It's a shame I got to know them all, since there were so many problems.

Last week I contacted them to let them know to start the 30-day notice Atom requires to remove domains from the Premium section. I think I will use Aftermarket. I really like the EFTY interface and the landers are good enough, but not sure I want to pay the monthly fees, as those fees have increased and domain sales (regardless of the selling platform) are down.
 
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