Recent content by efalcon

@MapleDots thanks for flagging. @Barkode please DM me your contacts and I'll make sure to escalate this to the right team and get it resolved ASAP so we can make things right. Sounds like someone dropped the ball or was unable to articulate (or fix) the issue, which appears related to Domain...

We're working with CIRA to make this as simple & seamless as possible, but we're unfortunately limited with what we can do before they hand off access on Tuesday. To avoid potential issues with ownership, we need to create separate accounts that match the exact registrant email for the domains...

All ex-Catchdrop domains should get automatically moved by CIRA under WHC’s registrar this Tuesday, so you’ll be able to manage your account from your WHC account starting EOD Tuesday. If you didn’t already have a WHC account, you’ll get one created for you and you’ll be able to manage them just...

FYI sponsoring registrar is not CD, it's "CIRA Holding" so I suspect there's something new happening here that otherwise never normally happens

@rlm thanks for the heads up; we're looking into this

Thanks for the heads up @rlm this just made it on my radar. If you need help moving those services out please reach out to our team at WHC and we'll be happy to support.

A big shout out and thank you to @WHC-FM for the past 4 years, helping fight the good fight for domain lovers, investors and Canadians in general. From better auctions, better domain features (https forwarding & Domain Protection FTW!) easier management and tighter pricing, Frank's been a key...

Just wanted to pop in and thank everyone that's taken the time to provide feedback and suggestions following Sibername's transition into WHC. Our DevOps team has been hard at work getting us to this point and we carefully review and consider every incoming suggestion, feature request and bug...

It's my great pleasure to announce the arrival of WHC's new Domain Product Manager, Frank Michlick! O:) Many of you might know Frank as FM on this forum, and some have likely crossed paths with him both virtually or in real life at various industry events. Frank is a domain veteran with...

Pricing tiers for domainers will be made available during a Q2 release, along with several other improvements. Until that happens please reach out to sales and they will be able to manually adjust your pricing tier based on your current volume. Depending on your current arrangement, I suspect...

I would always advocate using a Canadian registrar’s services when domaining in Canada or registering .CA domains, over using similar services from an international provider. One reason for this is jurisdiction. Having your provider operate within the same legal framework as your own business...

Hi again everyone and thanks for the great feedback! It's been a little while since I've posted here but just wanted to give a quick update that we've started work on Domains 2.0 and most features discussed here are on the radar and on the product roadmap. TBR, standard & stealth forwarding...

Hi everyone and happy new year! Thank you for reporting this issue. I have been informed by our dev team that the cutoff should be 2PM, and that the issue reported in this thread has now be fixed.

Hello to the DN.CA community and thanks Frank for the invite! *BYE* For those of you that I haven't had the pleasure to meet in person, my name is Emil Falcon and I'm the CEO of Web Hosting Canada (WHC), a company I've founded back in 2003 in Montreal. You'll find a few members of our team...

Thanks Frank for taking the time to speak to us the other day! It's great to finally be connecting with the Canadian domaining community. As discussed with Frank, we'll be working hard in the next few weeks to earn your business and help make WHC the go-to place for easy .CA bulk domain...