Black Friday Deals - 1.99 .ca Domains! (1 Viewing)

poco said:

This is Incredible.

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Just want to add that I too had an absolutely horrible customer experience today at WHC and I was not going to mention it here because I thought maybe it was a one off.....apparently not. I won't get into all the gory details other than to say that the low level of professionalism I encountered today was enough to deter me me from seriously considering anything they have to offer unless of course they bring back the unlimited transfers in at 2.99 each again, but something tells me that "DEAL" is unlikely to be repeated

Im glad that I was able to give the opportunity to a Web Hosting Canada employee to register it before me. Thank you Poco.

Thanks [notify]DomainTrader[/notify] for sharing this. I was hesitant to post as well, I'm new to the community and don't want to bring that energy or attitude. BUT, I also cannot stand for being told this a coincidence, this is so ridiculous that I find it comical.

It was registered by Domain Robot Enterprises Inc
“Domain Robot Enterprises Inc. is a certified registrar in Vancouver, Canada, and a subsidiary of the leading European domain provider InterNetX GmbH with its headquarters in Regensburg, Germany. We offer efficient domain registration service, reliable web hosting and excellent technical and customer support.”

Don’t know if that is a whc company

lool Thank ya!!!

poco said:

lool Thank ya!!!

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Poco live and learn. The domain business is a game of limited time opportunities. They come and go quickly which means you have to act quickly. He who hesitates loses. The good news is that the domain business is a land of unlimited opportunities. Domain Name opportunities are kind of like metro transit buses....another one will be along any minute. The important thing in life and in business is learning from our experiences and adapting our behaviours to accommodate the lessons we learn.

Don't mess around to save $6 bucks abandon the cart and move on

True story.......i registered a name today at WHC and checked out. A few minutes later I tried again and like you was locked out. I realized immediately that likely based on their last debacle of allowing unlimited transfers they had probably not only limited the # of domains but the actual # of transactions to one. I left that domain name in the cart at WHC and opened a new window at another registrar and registered the name IMMEDIATELY.

I don't know what happened to you today but I do know that we have all had something like this happen to us one time or another My experience allowed me to move on quickly to the next option. You will learn form this

All you can do is shake it off and learn from it and as a consumer you do enjoy the pleasure of deciding where to spend your money!

All in a domain day poco!

To ad insult to injury the guy has to be called Domain robot!

CIRA certified registrar domainrobot.ca
Not sure how you execute a registration there but

DomainTrader said:

To ad insult to injury the guy has to be called Domain robot!

CIRA certified registrar domainrobot.ca
Not sure how you execute a registration there but

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While it doesn't help with the issue, but the term "robot" is very common with registrars of German origin and has to do with some of the naming the .DE registry DENIC used when they originally ran the registry... It comes from back in the day when you would register domains via email, the program processing the email was called a "robot" often.

I had a dental cleaning last night (any dentist appointment zonks me for the day) and decided to put off my WHC deal-grab til this morning... and naturally 2 of my Top 5 TBR leftovers from the past few months (that I confirmed available earlier) were snagged while I slept the sleep of the damned.

You snooze, you lose. Then again, I still got 5 pretty good ones.

Sibername has the same $1.99 deal for 5 domains today.

Hehe yep, It Happens. On to the next one.
Thanks for the heads up [notify]domains[/notify]
Have a good day everyone.

Has the "Manage DNS Records" screen for Siber changed?

I thought it just might be the weird nameservers the domains were given (lb01-lb04), but I changed them to ns01.sibername.com / ns02.sibername.com as instructed but a while later (the WHOIS had updated to the new NS) it still took me to the weird admin screen.

I tried Siber domains I won this TBR and they all show the old DNS Records screen.

Another change resulting from the WHC takeover?

I noticed that too on fresh regs today, I changed them to the ns01/ns02 records for forwarding, it seems to be working.

So I took advantage of the WHC deal and the weirdest thing is going on.

As usual, I wanted to add TXT records so after searching a while, I found where you have to 'activate' an extra service just to gain access to your domain zone files...first odd thing

Then on one domain, I couldn't activate this service so I contacted support. Here's where it gets interesting...

Since the previous owner had some sort of premium service/hosting in the domain it's still active and that is preventing me from adding TXT records to this name. Then...THEN...they tell me to contact the previous owner and ask him to cancel his services. WTF???

This is the first time I have ever heard of this. Here's the email I got from level 2 "support" at WHC

Ticket #xxxxxx

Hello (Spex)

Thank you for your patience.

It would not be possible to enable the domain manager plan for the domain 'XXXX.ca' as the domain has a separate hosting assigned to it but in other WHC account whereas it is being registered under your account.

If you are aware of the person under whose account the domain has a hosting plan assigned, you can contact him and ask to cancel the plan if the hosting is not being used for it.

But, if it is being used then it would not be possible to activate the domain manager.

If you have additional questions about this issue, please write back while keeping the subject line intact and we'll do our best to continue addressing your concerns.

Warm Regards,

Adam B.
Web Hosting Canada / Hébergement Web Canada
https://whc.ca | info@whc.ca | +1.514.504.2113

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What kind of garbage is this? And please note the second last paragraph...I cannot use my own domain unless the previous owner stops using it? Again..WTF WHC???

WHC is very difficult to deal with for domain registrations, as they have moved to a "premium service" option to make some extra cash and hide certain features behind the paywall. When I bought my first domain there, I found it difficult to navigate the DNS setup as several features were not present, such as domain forwarding, which you need to pay $$$ to activate.

Nickel and Dime, Nickel and Dime, That's What You Get at WHC All the Time!

Your example is certainly at the extreme end of things, and there is no way an end user should be asked to contact a total stranger concerning their WHC account. Welcome to the WHC Twilight Zone.

My next question to WHC is whether they intend to charge you fees based on the previous owners account settings, because that would be the obvious concern here.

Totally, the fact that they charge "$0.00" for their 'Domain Manager' service (that you need to set TXT records) is a little concerning because it opens the door for a charge in the future...or at the very least having to keep renewing it because it seems to only be valid for a month




And yeah, having someone else's paid service still active on my domain is a major unknown. Does this mean they still have access to it somehow? Does it mean that I'll be charged for something?

I think this is due to the high integration of hosting and domain registration, and the previous owner may well have control over some levels of the DNS, and that's the reason why you can't access them.

The Free Domain Manager auto-renews every month so at least you don't have to worry about that.

DomainRecap said:

I think this is due to the high integration of hosting and domain registration, and the previous owner may well have control over some levels of the DNS, and that's the reason why you can't access them.

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I was able to change the DNS (to afternic) to see if I'm able to do that. Hopefully this overrides anything the previous owner has...right now it just seems to be a text site (like index.htm) with the name of the domain

DomainRecap said:

The Free Domain Manager auto-renews every month so at least you don't have to worry about that.

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A pain, but at least that's one thing I won't have to worry about

It is a very convoluted system there.

They're at it again. I followed up with WHC to let them know that it's insane that I would have to contact the name's previous owner and ask them to cancel/remove hosting on a domain name that I now own.

Anyone have advice on how I can make WHC understand how bad their advice is here?

Ticket #xxxxxx

Hello (Spex),

We apologies for the inconveniences caused,

Although, I would like to inform you that, the domain xxxxx.ca is hosted under other account and there is only domain registration for it under your account so unless the other accounts hosting account is not cancelled for domain we cannot activate domain manager for it (xxxxx.ca)

Hence If you are aware of the person under whose account the domain has a hosting plan assigned, you can contact him and ask to cancel the plan, if the hosting is not being used for it.

Don't hesitate to reach out if you need anything else!

Regards,

Ken C.,
Hébergement Web Canada / Web Hosting Canada
https://whc.ca | info@whc.ca | +1.514.504.2113

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