Can’t remove names from TBR bid (1.Viewing)

jaydub

jaydubjaydub is verified member.

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I have 2names that I accidentally entered in my backorders at Siber that don’t expire until 2022 and 2023.
I asked support to remove them but was told..

Good Afternoon. Unfortunately, we will not be able to delete those 2 bids because the bid dates are too far away. We can however try to remove the bids before it is close to the release date. Please reach back to us during that time so that we can try and delete them for you.
Click to expand...

Not the end of the world but it seems strange to me. *SCRATCH*
 
I have the same issue. Asked them multiple times. The excuse they gave you is bullshit as well. It is a simple effing entry in a database. How hard can it be to delete it??? Its not. They just can't be bothered.
 
[notify]FM[/notify]

Maybe you can see why this is happening
 
FM said:
Please message or email me with the names and they should be removed from your backorders. As far as I know, our support should be able to receive a request like this as well. I'll talk to the support team as well.
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Truthfully I had a sarcastic response made for Sibername but decided not to post it because my Christmas spirit is still in full force :-*

However, the response by FM is perfect and exactly why Sibename & WHC need good reps.
 
[notify]FM[/notify]

Hi Frank
Sent you the names to you at whc

Thanks
Jim
 
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