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I've had two BIN .ca sales at Dan in the last 3 months but no inquiries. Payment was quick and my experience was good.

My recent experience with Dan.com has been nothing pleasant.


The buyer makes an offer and after much thinking, I agree to sell it and accept the offer. But the kind account manager from Dan, writes to me:

Hi .........,
I reached the buyer by phone and unfortunately they do not want to purchase the domain. I informed them they made a legally binding offer, however they still refused to pay. At this point, I suggest canceling this transaction to relist the domain and prevent further loss of valuable time.
Do let me know what you prefer in this case.
Kind regards,

I said I would keep the transaction active for a little longer to see if there was any change of heart at the other end. But heard back stating:

Hi ..........,
We can leave the transaction open for as long as you would like. However, this buyer was quite abusive towards us over the phone and was adamant they would not pay. Do let me know how you would like to proceed.
Kind regards,

So that is state of my most recent experience. Don't we all have atleast one of these??

That is quite common, I get almost a third failure rate in sales on Dan because people back out.

That is not the fault of the platform, they are doing their best, and the only advice I have is to consider the domain sold when you have the money.

I have had similar happen on godaddy and even sedo so it's nothing unusual but the failure rate is higher on dan.com because they allow most anyone to make an offer without having an account.

So basically it is the easiest platform for someone to bid on but that is also why it has the higher failure rate.

To me all that matters in the end is how many domains are paid and how much commission I have to pay. Ultimately I am picking dan more and more over godaddy auction or afternic. The commission gained is pretty significant.

Thanks [notify]MapleDots[/notify]

For someone who had worked with Escrow.com for the majority of the sales and Brokerages making requests from the buyers side, this is something uncomfortable. Not that Escrow.com sales have fallen through.. they have and many even in big numbers.

But thanks for your perspective.

Overall I like the DAN.com platform, but take every offer and "deal" you close there on the sell-side with a grain of salt until you see the money in your bank. "Buyers" bail out of deals on all platforms, but it happens more frequently on DAN.com (IMHO) because they make it so easy for any Joe Schmoe to place an offer with little vetting/qualifying of the Buyer. Getting Joe Schmoe to actually pay up, now that's a different story.

Years ago I came to the conclusion not to consider a domain sold until the money is in my account.

If I accept an offer, I actually expect the buyer to back out or disappear, which does happen sometimes. I just don't want to count on a sale that hasn't happened, especially for a larger amount. And I'm not going to chase a non-payer and try to force someone to buy my domain, even if they're in the wrong for reneging on a transaction.

I'll admit if I'm using a sales platform or Escrow, and get informed that they have received the buyer's payment, I swing over to thinking the deal will indeed close, but that's all I will allow myself.

When I've been informed that the escrow has received the funds, I've never had a sale fall through after that...

Good advice [notify]domains[/notify]

I’m never really annoyed with a transaction that doesn’t go through since I’m never really happy selling domains. So, when a transaction doesn’t go through. I think “great, now the price went up even higher”.

That’s my way of never being disappointed. I’ve also had a buyer last year fail to compete transaction and come back later trying to buy it. I declined. Great feeling…but still for sale

Yes, I learned I had to desensitize myself to the 'early domain sale celebration hopium' syndrome.

When I first started, I used to get super excited just by getting someone inquiring on a domain, because surely I thought it would lead to a sale!

It probably didn't help that when I first started registering domains (mostly crappy ones in .com), I sold one within a few months for upper x,xxx US. At the time the USD was worth almost $1.50 CAD, so it was a good sale at a time when I needed it financially, but it probably made me think I knew what I was doing when now I know I had so much more to learn about domaining.

Now after writing this I'm getting that feeling (again) where I wish I could go back in time and start registering domains with what I know now, lol wouldn't that be great.

MaiTaiMan said:

Getting Joe Schmoe to actually pay up, now that's a different story.

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That is why I get very excited when I deal with you. Never an issue to have Joe Schmoe pay for it, because you have done all the leg work!

I had 2 sales that didn't go through at Dan.com no point wasting time over deadbeat buyers. Increase the min. offer price and move on.