Domain privacy engaged but Name, Email, Phone number exposed on whois (2 Viewing)

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I have WHOIS Privacy on for all my .CA domains at WHC but for some reason there is a mix where some of them show my full name, email, and phone number.

I figure there has to be another setting somewhere just like the days when I had to phone godaddy to flick another switch for privacy.


All in all I would love it if this feature actually worked and I could show or hide my whois info depending on the setting.


@richard.schreier & @FM is there a setting in my CIRA account or at WHC that I am missing?
 
Check the entity type ----- if the ones that are showing full WHOIS are corporations, perhaps that's the factor? (I'm not sure if corporations are allowed to have WHOIS privacy in the .ca ccTLD; under gTLDs like .com, etc., corporations can have WHOIS privacy)
 
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I'm pretty sure all mine are set as Canadian Citizen and I can see that at godaddy but at WHC I cannot see that option once registered.

Also I have so many domains that to check them all for what shows and what does not would be a chore and a half. At godaddy I can click and it shows this, which can be edited...

Screenshot (14).png



Screenshot (15).png
 
Screenshot (16).png


Old control panel setting above


Screenshot (17).png


New control panel setting above






So it does appear for Red.ca the OLD control panel shows Privacy NOT engaged (pic #1) then the NEW panel (pic #2) shows it engaged. Since I can see all my whois info I assume the old panel is correct.


Thats a pretty big flaw and the idea of going through hundreds of domains is pretty daunting.
 
So even when the control panels get fixed @GeorgeK brings up a good question.

How does one know if a domain is accidentally set to Corporation as opposed to citizen?

I went into my CIRA control panel at: member.cira.ca/Membership/Sign_In.aspx and saw now way to check that either.


With so many domains the entire whois feature need some bulk tools but at godaddy I can at least check to see if it is set to citizen or not.
 
@GeorgeK is right. All "individual" type registrants (Canadian Citizen, resident etc) are redacted by the registry by default. Only "non-individual" type registrant (Corporations for example) are NOT redacted by default. CIRA accepts application from "non-individual" to have the data hidden under special circumstances. For example, a half-way house for battered women might choose to keep their address anonymous for obvious reasons. But, your registrar has the ability to turn privacy off for "individual" type registrations. @MapleDots I would strongly encourage you to ask your registrar under what conditions they would make a domain WHOIS public? They might, for example, have an obligation to do so under court order but I would presume they would tell you if that was the case.
 
@GeorgeK is right. All "individual" type registrants (Canadian Citizen, resident etc) are redacted by the registry by default. Only "non-individual" type registrant (Corporations for example) are NOT redacted by default. CIRA accepts application from "non-individual" to have the data hidden under special circumstances. For example, a half-way house for battered women might choose to keep their address anonymous for obvious reasons. But, your registrar has the ability to turn privacy off for "individual" type registrations. @MapleDots I would strongly encourage you to ask your registrar under what conditions they would make a domain WHOIS public? They might, for example, have an obligation to do so under court order but I would presume they would tell you if that was the case.

I know mine are all set as Canadian Citizen but I cannot double check, just in case there is an error but I also know there are no open cases against my domains so I think its just quirks is the settings but I find it strange that cira has no mechanism to show domain users if the domain is registered as a company. I see all my domains listed at cira under each email address. CIRA shows all registrations to the same address, should be easy to add corporate or private registration.
 
Hi @MapleDots , thank you for reporting the difference in our interfaces, I'll take a closer look at what is happening here.
 
Has anyone registered a domain recently or over the last few months at RegisterDomain.ca? This happens ALL the time and have to request support to rectify it. I wonder why they can't fix this once and for all.
@CatchDrop
 
red.ca is a private registration yet still exposed on whois

So even though it shows private on the new whc control panel on the old one it shows public.

I switched the switch in the old control panel and got this error

Screenshot.png




Whoever, after a few minutes it did indeed go to private.

I found another and it makes me wonder how many of my domains have my name, email, and phone number exposed.

@FM can pm me if he wants the other domain I just found with the same issue.

Obviously I cannot go through hundreds of domains to check every one but this has me wondering how many are set similar.


PS. ALL MY DOMAINS ARE SET TO CANADIAN CITIZEN
 
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