We recently received reports of a potential security attack vector coming through our helpdesk system, which we use to manage customer support tickets. We immediately investigated the situation, and while we discovered a very small possibility of breaches occurring, we found no evidence that any breaches had taken place.
Helpdesk tickets security update
Namecheap CEO offers $10k bounty for changing someone else's domain via helpdesk
Ycombinator post:
Namecheap CEO offers $10k bounty for changing someone else's domain via helpdesk | Hacker News
They posted this on their blog. No e-mails were sent out. Found out today from 101domain.com newsletter mentioning about the hack.
Helpdesk tickets security update
Namecheap CEO offers $10k bounty for changing someone else's domain via helpdesk
Ycombinator post:
Namecheap CEO offers $10k bounty for changing someone else's domain via helpdesk | Hacker News
They posted this on their blog. No e-mails were sent out. Found out today from 101domain.com newsletter mentioning about the hack.