Results of Meeting with WHC.ca & Sibername (3.Viewing)

It's official, WHC does not support masking, even though other support reps said it was possible by modifying the htaccess file.

So that's at least 2 registrars that don't, the other being Rebel

Sometimes saving a few bucks isn't worth it depending on what your needs are

Ticket #314657

Hi (Spex),

Thanks for contacting Web Hosting Canada.

Kindly note that URL masking is not supported by WHC

If you have additional questions about this issue, please write back while keeping the subject line intact and we'll do our best to continue addressing your concerns.

Regards,

Jane Z.
Hébergement Web Canada / Web Hosting Canada
http://whc.ca | info@whc.ca | +1.514.504.2113
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MapleDots said:
I have about 300 domains coming due in January and I need to make a decision where to put them.
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You might want to test out NamesPro.ca as I have had good luck there with zero headaches and no nickel-n-diming. They even offer a discount for transfers.
 
DomainRecap said:
You might want to test out NamesPro.ca as I have had good luck there with zero headaches and no nickel-n-diming. They even offer a discount for transfers.
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Without bulk tools it is definitely a no go.

I just downloaded a csv file from godaddy and it contains everything, even the transfer codes.
GoDaddy bulk tools are phenomenal when they work properly. Sometimes they fool around with the interface and screw things up but I think the only better bulk tools are at uniregistry.

NamePro.ca ?? HeHe I could not imagine having to call or email for transfer codes.

I think Canada is in desperate need for a real registrar that take domains seriously and provides the tools to gain the trust of the domaining community.
 
I know what you mean, but I look at that negative as a security positive in case your email gets jacked. :D
 
DomainRecap said:
I know what you mean, but I look at that negative as a security positive in case your email gets jacked. :D
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GoDaddy security on my account...

1. Account Password

2. Two Factor - Text

3. PIN Protected

4. Google Authenticator (changes every minute)

Good luck anyone getting through that. The only time I have heard of any godaddy compromises is when all the security was not activated.

All that said, I would still prefer to have a local Canadian Company host my domains but basics like forwarding have to be included.
 
MapleDots said:
Good luck anyone getting through that.
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None of that matters if a GoDaddy CSR just gives your account away to some bad actor, as has happened a lot, including a couple of high profile cases where companies lost access to their primary domains.

No one is out there in a black hoodie trying to hack your GD account, it's a hive full of 3rd-world children calling in and pretending to be you, and yep, you've lost your password and your phone and all your personal items have been stolen. And yes, they know your address and phone number and a lot more from the Dark Web.

https://www.zdnet.com/article/godad...scams-in-cryptocurrency-exchange-attack-wave/

That's the key to stealing anything - find the weak link, which in this case is a guy on the phone saying "Good Morning. GoDaddy Support - how can I help you today?".
 
That cannot happen if you have all the security engaged, when I call in the GoDaddy reps can do nothing for me until I give them the authenticator number etc. If you do not have all that active then the reps can help you just by asking for the pin.

For my account every single time I call they they ask for my account and then my authenticator number. Without that, the text verification, pin etc they will not proceed with any request.

So if you activate it you have security and what is mentioned in the article will not happen. The problem is godaddy does not force that security onto the clients and that is how this fraud happens. If they forced all accounts to use all the security methods then it would be very difficult to circumvent the security setting.

You can talk security until the sky caves in, you have to force customers to use it, simply having it does not do any good unless everyone is forced to use it.
 
Couple thoughts on this topic:

WHC as a registrar: I also find their interface annoyingly slow to load. Every page load, ugh, another wait. It's brutal.

Masking: Why would anyone want to url mask? It's frowned upon as its a suspicious tactic. Why not just redirect? And I would think you could do anything you need to do with your domains using dns in combination with any cheap-ass shared hosting account. If you need any help/explanation how to do it, just message me to discuss.
 
OK here is why masking is handy...

You want to point 1000 domains to a lander but you want to do it in one step instead of many.
Point all thousand domains at the lander, mask so if someone types in mydomain.ca that stays in the address bar.

For me its ideal because I tend to point my domains at a new online store if I open one, my lander or anything else I decide on.
It is just the quickest way to manipulate a whole bunch of domains without too much bother.

I know how to do all the dns entries, nameservers etc but nothing is as quick a masked forward.

For you it is ideal because you leave your domains pointed at your lander so you made all those dns changes one at a time through a hosting account. I cannot do that because I have 4 sets of of domains.

My Public Domains
My Private Domains
My Business Domains
My Sons Domains

All in all that is a few thousand domains and without proper bulk tools it becomes unmanageable. Sure if I leave all the settings and do it once I can do it with a hosting account and get it done on a weekend but that assumes I leave the domains as is.

If I launch a new store it is not uncommon for me to point 1000 domains at it for a couple of months to gain traffic. I will mask the domain to show the original URL in the address bar and then I load a java script so that on the first click it changes to my store address.

PS. When I mask the domains I put the word contact as the tab header so anyone visiting the domain knows to contact the owner of the webpage.
 
Whether you want to redirect or mask, its all just trivial code on the hosting end. I just prefer to handle it myself and not be dependent on any registrar for functionality, especially since we're all stuck dealing with multiple registrars. This way I have one place to manage all my domain functionality.
 
And the WHC Support team produces yet another winner.

I have been experiencing massive slowdowns on my WHC hosting (Enterprise), and I check CPanel and see that the HD is redlining, so I create a ticket and here is their ever-so-helpful response:

Indeed, The disk space being almost full will hinder the performance of your hosting service. Try to delete some files that are not needed.

:eek: :eek: >:eek:

Okay... I think my site is a few hundred MB, and they seem to think I'm the only one on the entire server, so I would recommend WHC upgrade from their current HD they bought in 1991. I guess deleting a few MBs is going to save the server, so I better get to it!

Even back when I was an on extremely low-end, ultra-cheap hosting package from HostGator, when I had HD capacity issues on the server they were always quick to locate the FILEZ Barons and cut down their capacity and access, leading to at least manageable performance.



I'll tell you this, when your Enterprise support is way, way, way, way, way, way, way, way, way, way, way, way below that of discount hosting at HostGator, you have got a BIG problem.
 
DomainRecap said:
I have been experiencing massive slowdowns on my WHC hosting (Enterprise), and I check CPanel and see that the HD is redlining, so I create a ticket and here is their ever-so-helpful response:.
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Cpanel should also be showing you were the space is being used, often it's the webserver logs that eat up most of the space.
 
Looks like the ICANN accreditation of Sibername has now been transferred to WHC, congratulations.

https://finance.yahoo.com/news/hosting-canada-now-icann-accredited-145600493.html

Web Hosting Canada (WHC)
Tue, January 19, 2021, 9:56 AM·2 min read

MONTREAL, Jan. 19, 2021 (GLOBE NEWSWIRE) -- Web Hosting Canada (WHC) has officially completed its ICANN accreditation, becoming only the 18th accredited organization in Canada, and one of the only CIRA and ICANN accredited domain providers whose primary focus is the Canadian market.
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When I went to check on the list of accredited registrars, I saw that the name of the registrar Sibername has now become "7081936 Canada Inc.", which is WHC and it shows their URL and email.

[updated 2021-01-22 09:15: corrected typo]
 
MapleDots said:
Playing around with the control panel I remember why I could not use it.

If I have 500 .ca domains I cannot pay 500 times for a control panel and basics like forwarding, masked forwarding and things like that have to work. I spent a half hour going through the control panel and the new domain I purchased is still sitting there because I have no way to forward it to my lander unless I switch nameservers and point it at a service.
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Brutes
 
Spex said:
Surprise, surprise WHC's Frankenstein workaround didn't work...there is no masking at all. So it's back to the WHC chat to get it sorted out

I'm spending wayyy too much time with their helpdesk lately for very simple things
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So much for savings
Time is more valuable than money
 
Spex said:
It's official, WHC does not support masking, even though other support reps said it was possible by modifying the htaccess file.

So that's at least 2 registrars that don't, the other being Rebel

Sometimes saving a few bucks isn't worth it depending on what your needs are
Click to expand...

URL masking is basic stuff!
 
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