WHC Billing Question (1.Viewing)

I have a couple of domains coming due in the next while and I notice WHC generated x2 invoices for me to pay.

How does it work one I get a large number of domains in my account. I don't really want WHC to generate an invoice for me because I may pay numerous domains at the same time and generating an invoice for each domain would means a lot of cancelled invoices stay in my account when I pay them all at once.

Example: It generated two invoices for me to pay but I went in and renewed my two domains myself (pretend it was 100) and paid them on one invoice. The system now cancelled the other two invoices (pretend it was 100) but the cancelled invoices stayed in my account. That will be a big mess of cancelled useless invoices in the account when we are looking at a larger amount of domains. I have hundreds of .ca's to move in as they become due and I have no desire for hundreds of invoices.

Next: The sorting has got to be fixed, I ALWAYS want the latest invoices on top. I click an invoice then go back to domains and it resorts in whatever it decides. I click to put newest invoices on top, then I look at another invoice and the sorting goes back to whatever.

Don't you think the sorting should ALWAYS default to the latest invoices on top? That would make sense right?

@FM

Because of this, I disabled auto-renew as it became far too much of a hassle. Now I just go in and manually do it, as WHC will still email you a reminder to renew expiring domains. Plus, @FM has extended the standard renewal price even further, so it's a pretty safe bet to just perform the job manually.

DomainRecap said:

Plus, @FM has extended the standard renewal price even further, so it's a pretty safe bet to just perform the job manually.

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I'm trying to figure out what you mean by that, extended the renewal price even further?

DomainRecap said:

Because of this, I disabled auto-renew as it became far too much of a hassle.

Click to expand...

I was thinking that too but I always think about what happens if I get incapacitated for any reason.
My wife has explicit instructions to keep all my credit cards running and auto renew provides a security blanket.

MapleDots said:

I'm trying to figure out what you mean by that, extended the renewal price even further?

Click to expand...

"Standard" renewal price, as in the "premium price' to renew an expired domain has been delayed compared to pre-FM WHC.

FM went through the timing and process in one of the threads, but I can't remember where I put the quote.

Ahh, I remember that, thanks for the reminder

I'm off today, but I can take a closer look and see if there are any easy changes that we can bring into the New Client Area we're working on. Thank you for your feedback.

And yes, I believe the redemption period for .CA domains used to start on day 20 at WHC and starts on day 40 now.