SUPPORT WHC - TBR & Auction Support (2.Viewing)

  • Topic Starter FM
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FM said:
Thanks for your report, looking into it. Is this on the website or in the client area? I'm usually on Firefox as well, but not so much this week.
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No the website works perfect and I use FF to place orders and do renewals on WHC, it's just the results for this one TBR page that just keeps spinning and spinning and spinning.

I've cleared the FF cache, rebooted, etc. but it's still "Loading".

1706713419950.png
 
DomainRecap said:
No the website works perfect and I use FF to place orders and do renewals on WHC, it's just the results for this one TBR page that just keeps spinning and spinning and spinning.

I've cleared the FF cache, rebooted, etc. but it's still "Loading".

1706713419950.png
Click to expand...

From your screenshot, I think we're talking about:
.CA Domain Auctions | Web Hosting Canada

I'm able to load it fine on Firefox (latest version) on Windows 10. Can you try a private window?
 
FM said:
I'm able to load it fine on Firefox (latest version) on Windows 10. Can you try a private window?
Click to expand...

Doesn't work there either and does this specific page need anything other than "required" cookies because I remember resetting my options to required only on a very recent pop-up on this page.

Otherwise, it's likely going to figure itself out and whatever is floating around in FF will work its way out at some point.
 
FM said:
It looks like the ?source=dn.ca somehow messes with the pages and makes it redirect to a 404. Interesting. Looking into this.
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Yeah, it dud that for the CatchDrop auction pages as well so I disabled the dn link tracking for CatchDrop.

I can do the same for WHC but it shuts it off for the whole domain.

Adding the ?source=dn.ca allows advertisers and websites to track traffic back to dn.ca

A properly configured server should be able to handle it without throwing up an error.
 
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MapleDots said:
I can do the same for WHC but it shuts it off for the whole domain.
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Please disable it for now; I've filed a bug, though, to get it fixed. I'm pretty sure a recent change introduced this for this specific URL.
 
DomainRecap said:
Any suggestions for me to try or is it on your end?
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Seems to be on and off (for me) - making it harder to reproduce. We're checking into it.
 
FM said:
Please disable it for now; I've filed a bug, though, to get it fixed. I'm pretty sure a recent change introduced this for this specific URL.
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Screenshot (17).png



It does index across all websites on dn.ca so I would suggest fixing it or it goes to a 404 instead of a valid page
 
MapleDots said:
Screenshot (17).png



It does index across all websites on dn.ca so I would suggest fixing it or it goes to a 404 instead of a valid page
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I'll try to prioritize the bug fix - it affects our auction pages mostly, I think.
 
Crazy stuff going on at WHC this morning:

1) The auction system says I won superyachts.ca, and I never bid on it.

1706890449593.png


2) Whenever I try to renew domains, I get a server error (on FF, Edge and Chrome):

1706890523118.png

Can my week get any better? :poop:
 
DomainRecap said:
Crazy stuff going on at WHC this morning:

1) The auction system says I won superyachts.ca, and I never bid on it.

1706890449593.png


2) Whenever I try to renew domains, I get a server error (on FF, Edge and Chrome):

1706890523118.png

Can my week get any better? :poop:
Click to expand...

Checking into this. I'm also having lots of "phun" this Friday.
 
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