Recent content by efalcon

Got the go-ahead form engineering: it's safe to claim now. Correct domain won/lost emails should have also gone out. Let me know if anything else still feels off. I'll also ask our care team to issue courtesy account credits to all of you that were impacted this run. Again, apologies for the...

100%. Like I said, not our finest moment and not happy about how things went down. Please hold off another hour before claiming domains. I will post back as soon as I have full confidence this has been resolved.

Hey all, just wanted to loop you in that we're actively investigating and fixing this as we speak. Suffice it to say, I am not happy with how this has unfolded this week and we're actively taking steps to ensure this never repeats. Thanks everyone for helping flag this and apologies in advance...

@Asselin @MapleDots & whomever else might be interested, please DM or ping me so we can unlock this feature for you as soon as it's ready.

Thanks for the feedback. Renewals should 100% be frictionless, premium or not. I will reach out for details. Are transfer-ins/out easy enough or can we do better? What’s your gold standard for this?

It adds up quick! :)

Would some form of automatic domain scoring on TBR domains about to drop be helpful? I saw related threads about domain appraisals and opinions seemed mixed, so curious to get some thoughts on this.

Ok so turns out we had a thread about this after all 🤦‍♂️ Yes to all this. Bulk domain label management is next in line

Howdy folks! Just thought I’d drop in and let everyone know that we’ve been busy this summer improving domains with a few key enhancements, which have finally been pushed out last week: Domain labels: helpful for organizing larger portfolios Improved Zone Editor: reliably manage your records...

Just thought I’d revive this thread and add that with our latest Plus Rewards loyalty program introduced earlier this summer, you’re also getting approximately 2% account credit on all your spend since the program launched. This is on top of the already discounted volume pricing :)

A big shout out and thank you to @WHC-FM for the past 4 years, helping fight the good fight for domain lovers, investors and Canadians in general. From better auctions, better domain features (https forwarding & Domain Protection FTW!) easier management and tighter pricing, Frank's been a key...

Just wanted to pop in and thank everyone that's taken the time to provide feedback and suggestions following Sibername's transition into WHC. Our DevOps team has been hard at work getting us to this point and we carefully review and consider every incoming suggestion, feature request and bug...

It's my great pleasure to announce the arrival of WHC's new Domain Product Manager, Frank Michlick! O:) Many of you might know Frank as FM on this forum, and some have likely crossed paths with him both virtually or in real life at various industry events. Frank is a domain veteran with...

Pricing tiers for domainers will be made available during a Q2 release, along with several other improvements. Until that happens please reach out to sales and they will be able to manually adjust your pricing tier based on your current volume. Depending on your current arrangement, I suspect...

I would always advocate using a Canadian registrar’s services when domaining in Canada or registering .CA domains, over using similar services from an international provider. One reason for this is jurisdiction. Having your provider operate within the same legal framework as your own business...