Post from March 21, 2022
May 2022
Another NameCheap customer brought up the issue in May 2022 and the CEO Richard promised to take action
This is still happening at NameCheap. 2nd Bidder has paid for the auctions.
Those who don't want to miss out on the domain are paying for it and encouraging shill bidding as well. Stop doing it.
I was part of a domain auction and ended up losing the auction to another bidder. That winning bidder tried to sell the domain before paying for it and didn't pay for the auction at the end since they couldn't find any offer within 2 day time period.
I was offered the domain for purchase but the problem was that the winning bidder had 17 bids in total and they only voided the winning bid. They wanted me to pay $2915 without removing the other bids. I went back and forth with their customer service team and they wouldn't see the issue. Worst of all their customer service team wasnt even reading the support ticket properly before sending the reply.
See the screenshot: Winning bidders bids are highlighted:
It took a twitter post and couple of days for them to notice the issue:
when they asked me to pay for it, they said there wouldn't be any penalty:
and then when they cancelled the auction the next day, they sent me the opposite e-mail:
This is their policy not to cancel bids.
This post is to warn others when you're offered to buy a domain that winning bidder didn't pay. Check the bidding history before paying.
May 2022
Another NameCheap customer brought up the issue in May 2022 and the CEO Richard promised to take action
This is still happening at NameCheap. 2nd Bidder has paid for the auctions.
Those who don't want to miss out on the domain are paying for it and encouraging shill bidding as well. Stop doing it.
