Warning for members using E-Transfer on mobile for payment (7.Viewing)

He sent his rent via e-transfer, but got one digit wrong. Now the bank says all he can do is ‘hope for the best’​

He worked hard all month to pay his rent, only to see his hard earned dollars vanish with the mistaken click of a button. That’s the nightmare one Ontario man, Het Shah, is living after sending his rent money to the wrong e-transfer number.
On Thursday, Shah accidentally hit “5” on his keypad instead of “8” while inputting the recipient number during a routine Interac money transfer – a typo that proved to be the most expensive of his life.

Source: He sent his rent via e-transfer, but got one digit wrong. Now the bank says all he can do is ‘hope for the best’

A caution to all members that using the mobile number instead of email can be quite a bit more risky.

If one digit is wrong the e-transfer will go to the person whose phone number is registered but if you use an email address instead a one character mistake will usually result in a bounce and the e-transfer will come back to you.

Therefore it is safer to send e-transfers to an email address instead of a phone number. I have experience with this and it took me repeatedly warning my family until everyone was using email instead of a phone number to send/receive e-transfers.

A small typo can have big consequences, so always double-check payment details.