I transferred 100+ domains into namecheap.com - thought I'd try them out since another registrar jacked prices on a particular TLD.
A couple weeks later I've double checked to just make sure every domain was in my account and that I was billed correctly.
Mysteriously, one domain (although not a particularly valuable one) was missing from my account, although it WAS transferred to namecheap...
No notification from namecheap that any errors occurred or that anything was amiss.
After talking to support she said it was a "rare case" and that the domain was actually in my account, just not visible. I would think that this scenario wouldn't be all that common and that there should be some support person responsible for routinely checking a queue of anomalies such as this so they can squash them BEFORE a customer finds out...
In any case, its just a buyer-beware scenario, if you're transferring domains anywhere, especially when in bulk, be damned sure everything showed up and is configured properly...
A couple weeks later I've double checked to just make sure every domain was in my account and that I was billed correctly.
Mysteriously, one domain (although not a particularly valuable one) was missing from my account, although it WAS transferred to namecheap...
No notification from namecheap that any errors occurred or that anything was amiss.
After talking to support she said it was a "rare case" and that the domain was actually in my account, just not visible. I would think that this scenario wouldn't be all that common and that there should be some support person responsible for routinely checking a queue of anomalies such as this so they can squash them BEFORE a customer finds out...
In any case, its just a buyer-beware scenario, if you're transferring domains anywhere, especially when in bulk, be damned sure everything showed up and is configured properly...
