RegisterDomain.ca, is anyone home? (1.Viewing)

  • Topic Starter Topic Starter Artashes
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Artashes

Artashes

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In retrospect, I should have known better.

I've turned to RegisterDomain.ca yesterday morning to register 3 .ca domains (none of them are important enough). I've paid the invoice. It is almost the end of the second business day and... nada. None are still registered, they are marked "pending" in the dashboard. What's worse, is that all of them show up as available for registration on any other service.

I've only discovered the service in the first place due to CatchDrop @CatchDrop. In this instance, however, I'd love to know what's happening. Is this a common expectation from them?

Emailed them yesterday — no reply.
Opened a support ticket 3+ hours ago — no reply.
 
I wonder if they're doing any sort of know-your-customer verification prior to accepting your first registrations?

Getting off the rails here a bit, I kinda wish all .CA registrars were required to do that. If we're going to have Canadian Presence Requirements, CIRA should make some feeble attempt at enforcing it proactively. A one-time verification of EVERY NEW REGISTRANT CREATED would go a long way to making that happen. Re-using existing registrants would not incur that responsibility for new domain registrations or transfers. Since it's a one-time expense at the registrar level, I don't think that's too much to ask from CIRA, nor too burdensome on the registrant or registrar.
 
rlm said:
I wonder if they're doing any sort of know-your-customer verification prior to accepting your first registrations?
Click to expand...
In this case they should either mention it on the site somewhere, or communicate this back to me (I've made two attempts to reach them).

Regardless, I've had an account with them for a while and there are a number of domains held. But this is a good signal that I should probably move them elsewhere.
 
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