Removing a domain from your portfolio in WHC (1.Viewing)

Lurker

Lurker

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I know that after a domain is registered, the only way to remove it from your ownership is to sell it or let it expire.

But what if you wanted it to be removed from your dashboard before the expiration date? Is there a way to do this? I know Namecheap allows you to transfer your unwanted domains to their ownership without any refund. Is the same service available in WHC?

For instance, you registered "rosesareredvioletsarebluesugarissweetandsoareyou(dot)ca" but realized it was a foolish mistake and you don't want to be reminded of it. :eek:

Can you have it removed from your profile?
 
Yep, just ask your registrar WHC to cancel the domain, then it expires and goes to the TBR for another lucky soul to register.
 
MapleDots said:
HeHe... good one but you have to admit... in theory, it's a great looking domain.
Click to expand...
It is. And the acronym has some good meanings too.

9E5A5B45-29FD-4957-84F6-A399A20C759F.jpeg
 
DomainRecap said:
Yep, just ask your registrar WHC to cancel the domain, then it expires and goes to the TBR for another lucky soul to register.
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I tried to make the request at WHC and this is their response:

“Unfortunately, we don't delete domains/services for accounting purposes.”

I guess deleting it from your account is not possible at this time. As some registrars have this option, I hope it will be implemented in the future.
 
Lurker said:
I guess deleting it from your account is not possible at this time. As some registrars have this option, I hope it will be implemented in the future.
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WHC is just being stubborn as they can easily do it. Next time don't use a "just cuz I wanna" excuse as any number of other ones would have sufficed. TM letter, lawyer threat, Google keyword infringement, etc.
 
Normally we would turn off auto-renew for the domain and/or help to stop it from resolving. A deletion request would likely normally be escalated to me for a decision and I can think of some cases where we would delete the domain.

@Lurker : If this is still an issue, please reach out directly to me (frank at whc.ca). That being said, for the accounting part we wouldn't entirely delete the record of the domain from our systems, so it can still show in some places.
 
FM said:
If this is still an issue, please reach out directly to me (frank at whc.ca).
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Thanks Frank. There’s no urgent need to delete the domain at this time. I can wait until it expires and gets cancelled from my account. Thank you for looking into this. 👍🏼
 
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Lurker said:
I can wait until it expires and gets cancelled from my account.
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They will show as expired or transferred, I have items in there from 2017.

They have...

  • Active
  • Expired
  • Transferred
  • Cancelled

The only thing that really matters is the active tab, everything else is just for record keeping and nice to see in there.

Sometimes even nostalgia where you can say.... I owned that?
 
DomainRecap said:
WHC is just being stubborn as they can easily do it. Next time don't use a "just cuz I wanna" excuse as any number of other ones would have sufficed. TM letter, lawyer threat, Google keyword infringement, etc.
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Yes, of course WHC can do it. The problem is most likely support people who don't know that. If they don't see an easy way to do it, then it can't be done, right? Understandably, every support person doesn't know everything. I can only imagine the support turnover rate is high too. The key is getting to the right person. @FM is your man for anything support cannot solve or adequately explain.
 
MapleDots said:
They will show as expired or transferred, I have items in there from 2017.
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Oh! Is that so? Makes you wonder then if you sold it at the right price or shouldn’t have allowed it to drop. 😆

rlm said:
The problem is most likely support people who don't know that.
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Or maybe it’s a system limitation. I know Dynadot allows you to delete your own domains from your dashboard. And they have a different interface compared to WHC. The support personnel from the latter probably have limited controls in their setting.
 
Here's what the option looks like at Rebel:
1661459858244.png

How can it be set to "expire immediately" if you chose to cancel, but then goes on to say you have 30 days to recover? Does any cancelled domain stay in limbo for 30 days after cancelling, and before hitting TBR?
 
Lurker said:
Oh! Is that so? Makes you wonder then if you sold it at the right price or shouldn’t have allowed it to drop. 😆


Or maybe it’s a system limitation. I know Dynadot allows you to delete your own domains from your dashboard. And they have a different interface compared to WHC. The support personnel from the latter probably have limited controls in their setting.
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Yes, that's my point, Its a rarely used feature to instantly delete a domain, so many registrars will not have it in the interface. But I would assume all will do it if you work your way up the support chain to someone who can do it. I was just pointing out that @FM is the top of that chain at WHC.
 
Esdiel said:
Here's what the option looks like at Rebel:
1661459858244.png

How can it be set to "expire immediately" if you chose to cancel, but then goes on to say you have 30 days to recover? Does any cancelled domain stay in limbo for 30 days after cancelling, and before hitting TBR?
Click to expand...

GoDaddy has that too and I had an adult name I was just not comfortable with. I used that feature and it still showed in my account for another 60 days.
 
Esdiel said:
Here's what the option looks like at Rebel:
1661459858244.png

How can it be set to "expire immediately" if you chose to cancel, but then goes on to say you have 30 days to recover? Does any cancelled domain stay in limbo for 30 days after cancelling, and before hitting TBR?
Click to expand...
I think that’s the standard redemption grace period at Rebel. Expiring domains go to an RGP before they are released to the public. In this case, a cancelled domain may be classified as an expiring domain depending on the registry. Namecheap, for instance, will tell you that the domain cannot be recovered until it is expired.
 
Esdiel said:
Here's what the option looks like at Rebel:
1661459858244.png

How can it be set to "expire immediately" if you chose to cancel, but then goes on to say you have 30 days to recover? Does any cancelled domain stay in limbo for 30 days after cancelling, and before hitting TBR?
Click to expand...

You would think it shouldn't, right? You'd think it'd be eligible for the next TBR run. However, CIRA may force that last 30 days of RGP for every domain as a safety net. The domain name life cycle
 
rlm said:
You would think it shouldn't, right? You'd think it'd be eligible for the next TBR run. However, CIRA may force that last 30 days of RGP for every domain as a safety net. The domain name life cycle
Click to expand...
I do believe there may be ways to even cut that short. I remember just a couple years ago I wanted a domain deleted immediately. My registrar took care of it, but I remember I had to get it approved by CIRA, they asked me to respond to CIRA from the registrant email, confirming that yes, I do want the domain deleted immediately, and if memory serves, they did it. However, I got that done through a small registrar where customer service is excellent, and has a very small, long term and knowledgeable support team. You're not likely to get that from most registrars.
 
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