Eby
Verified Member
Sibername Security Disclosure
La version en français de ce message suivra celle en anglais.
Dear ..................
It has recently come to our attention that prior to WHC’s acquisition of Sibername’s assets in September 2020, the security of certain Sibername systems may have been compromised and used to access private information, then held by Sibername.
The earliest identified access dates back to April 2020 and was only recently discovered as part of WHC’s security audit and migration of Sibername services.
While there is no indication that specific data was accessed or misused, it is possible that your personal information, such as name, email, address, list of services and domains and web hosting account content could have been accessed without your consent.
In light of security protocols already in place, critical sensitive information such as credit card information and user passwords were encrypted or tokenized and were not impacted by this incident.
Upon discovery of the issue, WHC immediately implemented its mitigation strategy and has both secured affected systems, accelerated its comprehensive security review, and further strengthened proactive security monitoring for all Sibername systems. We will also move forward with the previously scheduled migration of Sibername services, including its Client Area, into WHC’s secure ecosystem in the upcoming months.
Out of an abundance of precaution, we encourage all Sibername clients to update their passwords at their earliest convenience. Depending on your services with us, this may include cPanel, database, application and email accounts passwords. Clients are also encouraged to implement a secure and comprehensive password protection practice in their organization.
WHC remains committed to providing all our users with comprehensive security and transparency with all our products and services.
For questions or assistance regarding this incident, our team is available to help at security@sibername.com
Warm regards,
The Sibername & WHC Security team
www.sibername.com
Received this notification from Sibername/WHC this morning. Hope others received it too.
La version en français de ce message suivra celle en anglais.
Dear ..................
It has recently come to our attention that prior to WHC’s acquisition of Sibername’s assets in September 2020, the security of certain Sibername systems may have been compromised and used to access private information, then held by Sibername.
The earliest identified access dates back to April 2020 and was only recently discovered as part of WHC’s security audit and migration of Sibername services.
While there is no indication that specific data was accessed or misused, it is possible that your personal information, such as name, email, address, list of services and domains and web hosting account content could have been accessed without your consent.
In light of security protocols already in place, critical sensitive information such as credit card information and user passwords were encrypted or tokenized and were not impacted by this incident.
Upon discovery of the issue, WHC immediately implemented its mitigation strategy and has both secured affected systems, accelerated its comprehensive security review, and further strengthened proactive security monitoring for all Sibername systems. We will also move forward with the previously scheduled migration of Sibername services, including its Client Area, into WHC’s secure ecosystem in the upcoming months.
Out of an abundance of precaution, we encourage all Sibername clients to update their passwords at their earliest convenience. Depending on your services with us, this may include cPanel, database, application and email accounts passwords. Clients are also encouraged to implement a secure and comprehensive password protection practice in their organization.
WHC remains committed to providing all our users with comprehensive security and transparency with all our products and services.
For questions or assistance regarding this incident, our team is available to help at security@sibername.com
Warm regards,
The Sibername & WHC Security team
www.sibername.com
Received this notification from Sibername/WHC this morning. Hope others received it too.
