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FM said:
Thanks for the update Frank and hopefully Santa will fill my cart soon.
TBR Musings - Mar 3, 2022 (1.Viewing)
- Topic Starter Eby
- Start date
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Thanks for the update Frank and hopefully Santa will fill my cart soon.
Eby
Verified Member
FM said:
Good to hear that Frank.
Is there still a Sybername - the remnants of the company?
How long until shutdown [notify]FM[/notify] ?
How long until shutdown [notify]FM[/notify] ?
MapleDots said:
Can't give you a definite timeline at the moment, but the preparations are on the way. The most important part is to upgrade the features at WHC.
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Damn, I just got an email from Sibername Customer Service...
... to remind me about my TBR auctions.
... to remind me about my TBR auctions.
Eby
Verified Member
I got one too.. Too bad I can't bid on the domain I like, because it was captured by a different Registrar!
Hi, we're still working on this right now and will also notify all affected clients. Our apologies for the delay.
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FM said:
We've removed the auctions that were accidentally started at Sibername due to a bug. Messaging to affected bidders is being prepared.
More steps to follow obviously.
More steps to follow obviously.
Eby
Verified Member
[notify]Spex[/notify] I was in one such auction and it wouldn't allow me to bid on that domain. So, I think no one was able to bid on those which were not picked up by Sibername/WHC I think.
Eby
Verified Member
Now I see that that domain is removed and I no longer see it. So I see that they are at work and got a call from them to assure me that too. Good on WHC to do that.
However, I am still to be assigned from the ones they picked up and I am not in an auction for it. So that proves that I was the LONE bidder..one of those domains I liked from the pile!!
However, I am still to be assigned from the ones they picked up and I am not in an auction for it. So that proves that I was the LONE bidder..one of those domains I liked from the pile!!
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FM said:
Excellent and I now hereby approve...
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Eby said:
Yep, my min bid wins were already confirmed and I guess it's just a process of going though the TBR stragglers and assigning them to an account.
Eby
Verified Member
Thank you WHC/Sibername and [notify]FM[/notify]
Everything has been sorted out now and all is well on my side. Thank you for attending to it in a timely manner.
Everything has been sorted out now and all is well on my side. Thank you for attending to it in a timely manner.
FM said:
Messaging about the above is going out now.
The other winners who got notifications that we didn't get the domains, but we did, should see those in their "make a payment" section now, a message from our support team should follow shortly.
Spex said:
Sibername does not charge automatically and from what I can tell so far no one was charged for a domain that we didn't get, but we will double-check that.
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FM said:
Yep, I just checked and there they are.
Good work fixing this up, and hopefully your guys have figured out the issue and plugged it up for next week.
DomainRecap said:
It was a fun time with database queries ;-) Now on to figuring out the root cause.
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I just went to create a new TBr thread for this week and realized Eby used the wrong day for this thread.... *JOKINGLY*
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