- Nov 4, 2020
@FM wrote this statement and we addressed it in a previous topic but we never received clarification.
I cannot test it because I STILL cannot update whois in the new control panel.
If I update whois information does it really lock the .CA domain for 60 days?
What happens if I make a spelling mistake and I need to go back in and correct it, do I have to wait 60 days? - That could be problematic because I know at GoDaddy I was able to keep making changes.
All this is hypothetical right now because one can still not change whois unassisted at WHC.
Once in a while I can do it on the old control panel but even that is very buggy. The new panel always throws errors when updating whois.
Seriously, I cannot understand how WHC cannot fix the bug and give us straight answers about whois. Somehow I feel leery not having control of my whois, it makes me feel I need to ask permission whenever I need/want to change that.
I have a few other accounts at other registrars and this whole whois issue at WHC is preventing me from moving in more domains. As the owner of the domains I don't think it's too much to ask to have full control of my domains.
It's been months now and the whois issue and my above question about whois needs to be answered. Last I recollect we were told they were working on whois and we would be updated if making a change to whois really locks you out for 60 days preventing you from updating again.
On a positive side, I now have WHC hosting as well and the two integrate nicely, I love the cPanel and the new WHC control panel. I am pleased as punch with WHC and have no regrets moving in. I would probably move in more if the WHOIS issue was fixed, that is the only thing that has me concerned at this point. We have received no updates in months, it should be a priority at WHC to fix it now.