Hmmm I entered all correct info, and received and confirmed no email, yesterday you said my email was not verified asked for second, you mention here it was confirmed and yes I do see bids and I bid and that page pops up…can you just delete that account please …something is glitching…we have done this twice. Plus I can’t see any info to see if a mistake was made on number…but you confirmed my email and it didn’t work. I would like to just delete that or find a way to verify , never had this happen before. You mentioned it was sent and confirmed, i didn’t confirm anything…why did you need a second email if it was confirmed…I’d feel better with that account removed, this feels wrong. Please let me know what is happening. I might not actually be in a verifiEd account but I can see auctions and bid buttons, so why I try to bid it ask for confirm and that’s when it pops up…I can’t spend all day on this just verif or delete the account…or send me the phone number you have in my unverified account by pm I’ll confirm it’s correct… this is happening when I tried to bid…when I try to sign in it goes to my account I see my user name at top, just can’t complete a bid…I can see the bids you say I can’t see….is this below not the bidding platform?
View attachment 3576
I’m Jim Brown from CatchDrop and I’ve been in domains for 10 years etc….who is CatchDrop? Why not introduce yourself? and give us idea what or who is behind CatchDrop.
@CatchDrop I agree that support issues, especially first time issues, should be brought up with the company, not on a third party site. Every company should be given the opportunity to resolve issues before a user airs dirty laundry.
@MapleDots But that does not preclude users from discussing their experience on a third party site. This is especially useful when support issues initially placed with the company go unresolved. It helps users to know if they are the only ones or if there are others also having similar issues and how they got them resolved or not.
