I've been holding my tongue because, you know, who is this random new kid? But I have some gripes with WHC:
@CanuckDomains : Please don't hold back, we appreciate any feedback.
1. Having to pay extra for SSL.
2. Having both the pusher and the recipient open a ticket and then having a poor WHC employee take the time to manually move each domain to push between accounts.
3. No bulk functions for forwarding.
4. That irritating little thing where you have to opt out of the ten-dollar "Boost security with Domain Protection" whenever you register a domain (which caught me a few minutes ago, prompting this unnecessary rant).
5. This new domain\ forwarding error.
1. With our hosting, you also have access to free AutoSSL. We currently do not include an SSL certificate for domains, but we are considering this for forwarding in the future.
2. Ideally, this should and won't be a manual process going forward, but I do think (see example below) it needs to be approved by gaining and losing accounts. Another (additional?) option would be to simulate a transfer with EPP code between accounts, similar to how some reseller registrars do it. What does your favourite and secure push implementation look like?
3. This has been requested before, especially by
@MapleDots and is something we're considering for the future.
4. It's an upsell. As
@MapleDots highlighted, once you have 75+ domains with us, you can join The Domain Club at WHC and get better renewal pricing ($11.99 for .CAs) and this domain protection feature is free.
5. See #1. I'm curious, aside from the one mentioned here before, which order registrars give you free certs? This problem is likely to affect other registrars as well.
Anywho, I like your registrar and customer service. And other registrars have their faults. But I just lost $9.99 and I can't rightfully take that out on myself, now can I?
P.S. I can get a refund.... right?
For the domain protection? Yes. Please contact our billing team. You can now also cancel the feature from the client area, but it doesn't automatically refund you.
Crazy, even my credit union allows me to push funds to another member unassisted. If the owner wants to push a domain to another member and they are securely logged in it should only require one service ticket.
@RedRider Aside from the fact that I would like this to be automated (and it will be at one point), I do think that for domains, the gaining client should have to accept them. Imagine you get wind of there being a UDRP/CDRP filed against one of your domains, and before it reaches the registrar, you just push it to someone else.