A little help with MyID (1.Viewing)

Artashes

ArtashesArtashes is verified member.

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I'd love to tap into your experience with MyID.ca, because currently I am living through my first.

This past Wed, Aug 20, I had my first successful TBR backorder with them, for $200 +tax.

I received an invoice notice via email with Interac info as payment option. I paid right away.

Since then I sent them two emails, informing them of payment and asking how I can access the domain. There has been no communication from them, and the domain still doesn't show up under "My Domains" section.

Is this normal that it takes them this long to process TBR transactions?
 
Artashes said:
I'd love to tap into your experience with MyID.ca, because currently I am living through my first.

This past Wed, Aug 20, I had my first successful TBR backorder with them, for $200 +tax.

I received an invoice notice via email with Interac info as payment option. I paid right away.

Since then I sent them two emails, informing them of payment and asking how I can access the domain. There has been no communication from them, and the domain still doesn't show up under "My Domains" section.

Is this normal that it takes them this long to process TBR transactions?
Click to expand...
All that has happened to me too.
 
MyID takes forever to do anything, and I'm still waiting on a payment from the run of August 13 to be processed and the domain allocated.

It's like RLM says, one day someone will come into the office and process all the pending transactions, then close the door and go back home.
 
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